Get in Touch With Us
Got a question about a listing on scrapgirls.com, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach us, what kinds of messages we handle, and what to expect once you do.
The Best Way to Reach Us
Email is the most reliable way to get in touch with our team. We read every message that comes through and try to respond within a couple of working days. Please write to us at [email protected].
A short note on what your message is about helps us route it to the right person and get back to you faster — whether that's a factual correction, a general question, or feedback on how we've ranked a particular sweepstakes casino.
What We Can Help With
We cover new and established sweepstakes casinos, so most of the messages we receive fall into a handful of categories:
- Site accuracy — If an offer, rating, or detail on one of our listed platforms looks out of date, let us know. Sweepstakes casino promotions, eligible states, and terms change often, and we want our pages to reflect that.
- General questions about how sweepstakes casinos work — If the dual-currency model, redemption process, or eligibility rules described on the site aren't clear, ask and we'll do our best to explain.
- Suggestions for coverage — If there's a sweeps coins casino or a topic you'd like to see us look at, we're happy to hear it.
- Partnership or editorial enquiries — If you represent an operator or a related business, introduce yourself and outline what you have in mind.
- Concerns about play habits — If you or someone you know would like pointers toward responsible-play resources, mention that in your message and we'll point you in the right direction.
What This Page Is Not For
We're an independent comparison resource, not the operator of any sweepstakes casino. That means we can't process account verification, issue redemptions, resolve balance disputes, or answer questions about a specific account. For anything account-related — identity checks, Sweepstakes Coins redemption status, payment method issues — you'll need to contact the individual platform directly through the support channel listed on its own site. We're also not able to give legal advice about whether a particular sweepstakes casino is permitted in your state; operators set their own eligible-state lists, and those lists change, so always check the terms on the operator's own site before signing up.
What Happens After You Send a Message
A real person on our team reviews every email — we don't rely on automated replies as a substitute for an actual answer. Our target turnaround is a couple of working days, though it can run a little longer during busier periods. If your enquiry involves checking a fact against an operator's current terms, that may add a bit of time, since we verify before we update anything on the site.
Why Feedback Matters Here
Coverage of new sweepstakes casinos moves fast — welcome offers get refreshed, eligible-state lists shift, and new social casino platforms launch regularly. Reader corrections are one of the ways we keep our pages current. If you've read through our roundup of trusted casino options or any of our other pages and something doesn't line up with what you saw on an operator's site, that kind of note is genuinely useful to us.
Thanks for taking the time to reach out. We look forward to hearing from you.